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Frequently Asked Questions
Was ART OF SCALE previously called NXT-9 and why did you change the name?
Yes. The company was originally called NXT-9, a reference to the training of the next 9 astronauts by the moon landing team. While the message behind NXT-9 was great, helping to upskill future leaders, it didn’t capture the step-by-step guidance that ART OF SCALE offers and the metaphor wasn’t well understood.
What kind of business is ART OF SCALE suitable for?
ART OF SCALE is best suited for a growing small or medium sized business wanting to scale up or struggling to scale up, and where the founder or CEO feels overwhelmed and stressed and is open to receiving help.
How much does it cost?
Anyone can try all the platform’s features for free for 30 days. After that, the fee is $15/user/month. Users can pay per month or annually in advance and receive a 10% discount.
Does ART OF SCALE process personal data?
Yes. ART OF SCALE does process personal information and data to deliver its products and services and for other purposes as outlined in our applicable Privacy Policy. For how data is used, please see the section in our privacy policy regarding “Protection of Personal Information (POPI), Privacy Policy and Principles.” ART OF SCALE’s POPIA policies, procedures and protocols have been tested and approved by FNB.
How secure is ART OF SCALE?
Based in South Africa, development is kept in-house, ensuring we commit to the highest data security standards. We always use SHA-256 with RSA encryption. ART OF SCALE uses reasonable organizational, technical & administrative measures to protect personal information under its control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If any client has reason to believe that their interaction with ART OF SCALE is not secure, they can immediately notify ART OF SCALE of the problem by contacting us at support@artofscale.io. ART OF SCALE’s data security policies, procedures and protocols have been tested and approved by FNB.